QuicShop support is staffed by real seller advisors who know Indian commerce. The fastest way to reach us is WhatsApp; you can also email. Both land with the same team.
Ways to reach us
- Chat on WhatsApp — the quickest option, and it keeps a written thread you can refer back to.
- Email a seller advisor — best for longer questions or when you need to attach files.
You’ll find both options in the Help Centre and at the bottom of every help article.
Response times
During business hours we usually reply within a couple of hours. Complex issues (like a payment or DNS problem) may take longer to investigate, but we’ll keep you updated rather than leave you waiting.
What to include so we can help fast
The more context you give up front, the quicker we can fix things:
- Your store name or the email you signed up with
- What you were trying to do, and what happened instead
- The order number if it’s about a specific order
- A screenshot of any error message
Try a quick self-serve first
Many questions have a direct answer in the Help Centre — setup, payments, GST, shipping and WhatsApp are all covered. If you’re just getting started, Launch your store in 60 minutes walks through the whole flow. If you’re still stuck after that, message us — that’s what we’re here for.
Frequently asked
How do I contact QuicShop support?
Chat with us on WhatsApp or email our seller advisors. Both reach the same team, and we usually reply within a couple of hours during business hours.
Is there a phone number?
WhatsApp is the fastest way to reach a person and keeps a written record of your issue. Share your phone number there and an advisor can call back if a conversation is quicker.
Can you help me set up my store?
Yes. Our seller advisors can walk you through setup, payments, shipping and going live — just message us and describe where you're stuck.