An order being marked Paid in QuicShop and the money landing in your bank account are two different moments. Here’s how settlement actually works.
Prepaid orders (UPI, cards, UPI QR)
When a customer pays online, the order confirms instantly, but the funds settle to your bank account on your Razorpay settlement cycle. For most accounts that’s roughly T+2 working days after the transaction. Your exact schedule (and any instant-settlement option) is configured in your Razorpay dashboard, not in QuicShop.
COD orders
Cash on Delivery is different — there’s no online payment to settle. The courier collects the cash from your buyer and remits it to you after delivery, on the courier’s own COD remittance schedule. So COD money arrives separately from your prepaid settlements.
Where to track it
- In QuicShop, each order shows its payment status and method.
- For the actual bank settlement (amount, date, and any fees deducted), your Razorpay dashboard is the source of truth for prepaid, and your courier dashboard for COD remittance.
A note on fees
Payment-gateway fees are deducted by Razorpay per their pricing before settlement, so the amount that reaches your bank is the order value minus those fees. GST invoices, however, always reflect the full order value.
If an order shows paid but you’re worried it didn’t go through, see Troubleshooting payments & failed webhooks.
Frequently asked
When does prepaid money reach my bank account?
Prepaid payments settle on your Razorpay settlement cycle — for most accounts that's about T+2 working days after the order. Your exact cycle is set in Razorpay.
How does COD money reach me?
For COD, the courier collects cash from the buyer and remits it to you after delivery, on the courier's COD remittance schedule — separate from prepaid settlements.